We have been pleased with the purchase and service from Temperature Control of the Air Conditioning unit we purchased 10 years ago. The technicians are always knowledgeable and thorough, providing documented evaluations and honest recommendations without any pressure on our unit. Thank you Tony, front desk and all the technicians for the great customer service.
Response from the owner:Thank you, Ann, for your kind words! We're glad to hear that you've been pleased with your air conditioning unit and our service over the years. We appreciate your acknowledgment of Tony and the team, and we're committed to providing you with the best customer experience.
Very satisfied thank you and Tyler did and exceptional job. Very caring and kind. I hope he gets acknowledged!
Response from the owner:Thank you so much, Mary! We're delighted to hear you're very satisfied, and we appreciate your kind words.
Cesar came to our home and did our annual tankless water heater flush.
He is professional, friendly, and explains everything he does so we’re always informed.
Cesar is great to deal with just like all the other Temperature Control employees we’ve dealt with. I recommend Temperature Control to any homeowner: great employees and great service!
He is professional, friendly, and explains everything he does so we’re always informed.
Cesar is great to deal with just like all the other Temperature Control employees we’ve dealt with. I recommend Temperature Control to any homeowner: great employees and great service!
Response from the owner:Thank you, Michael, for your wonderful review! We're glad to hear that Cesar provided you with professional and friendly service. Your recommendation means a lot to us, and we appreciate your kind words about our team!
Jonathan did a great job of taking care of my unit and of educating me on my new system. His boos should consider making him a trainer on how to take care of customers!
Response from the owner:Thank you, Robert! We're glad to hear that Jonathan provided excellent service and was helpful in educating you about your new system. Your feedback about him potentially training others is much appreciated!
I am happy with the process from initial inquiry to the installation on my heat pump. All of the staff that I worked with have been very professional, informative and honest. In particular Jeff, Robert and Jorge. Jorge was always available when I had questions and concerns. Robert and Jorge did a professional and smooth installation.
Response from the owner:Thank you, Djing, for your wonderful review! We're glad to hear that you had a positive experience from start to finish and that our team, especially Jeff, Robert, and Jorge, provided you with the support you needed. Your satisfaction means a lot to us!
Eddie and his sidekick were polite, professional and thorough. Very pleased with their service.
Response from the owner:Thank you, William! We're glad to hear that you were pleased with Eddie and his team's service. Your feedback is greatly appreciated!
I am on the annual service plan with Temperature Control and called them for help with a plugged sink. The line had a small obstruction which did not require snaking so they addressed it while allowing me to keep my annual service credit for another call - thank you for being honest. In addition, they flushed my water heater as a part of the service agreement that I didn't know about. Mario and Elliot provided professional guidance should I ever decide to flush it on my own as I've done in the past. Overall, Mario and Elliot provided friendly, professional and prompt service. Thank You!
Response from the owner:Thank you, Hans, for your wonderful feedback! We're glad to hear that Mario and Elliot provided you with friendly and professional service while addressing your needs. Your appreciation for our honesty and service plan means a lot to us.
Upon installing a new refrigerator, I found a small leak from an old valve for the water line to the ice maker. After twenty+ years, the valve was seized and I could not remove it so I contacted Temperature Control for help. Eddie Cervantes was great - after about 10 minutes, he loosened and upon my request, allowed me the option to complete the repair on my own which saved me a ton of money. Thank you for being flexible on this front and for your overall professionalism.
Response from the owner:Thank you, Hans! We're glad to hear that Eddie provided you with excellent service and flexibility during your repair. Your appreciation means a lot to us!
A big Thank You to Julian, Mario and Carlos. A job well done!
I had a plumbing issue that Julian did troubleshoot, then sat down with me to discuss a solution. He then set up an appointment for the work order for the following day. The 2 technicians were Mario and Carlos. They did a great job.
Very professional, friendly and they kept me updated as the work was being performed. They did such a great job cleaning up after themselves you couldn't tell they were here.
Thank you.
I had a plumbing issue that Julian did troubleshoot, then sat down with me to discuss a solution. He then set up an appointment for the work order for the following day. The 2 technicians were Mario and Carlos. They did a great job.
Very professional, friendly and they kept me updated as the work was being performed. They did such a great job cleaning up after themselves you couldn't tell they were here.
Thank you.
Response from the owner:Thank you, Tina! We're glad to hear that Julian, Mario, and Carlos provided you with excellent service and a smooth experience. Your kind words about their professionalism and attention to detail mean a lot to us. We appreciate your feedback!
Jeff was great!
Response from the owner:Thank you! We're glad to hear you had a great experience with Jeff. We appreciate your feedback!
